Refund policy

RETURNS AND REFUND POLICY

Last updated: 13 August 2026

Each WJSZERO product is printed to order. Because of this, we do not accept returns, refunds or exchanges if you change your mind, select the wrong size or enter incorrect order details.

Please check the product description, sizing information, delivery address and order details carefully before completing your purchase.

FAULTY, DAMAGED OR INCORRECT ITEMS

If your item arrives faulty, damaged, incorrectly printed or significantly different from what you ordered, please contact us at WJSZERO@outlook.com with:

• Your order number
• A description of the problem
• Clear photographs showing the item and issue

We will assess the problem and provide an appropriate remedy in accordance with the Australian Consumer Law. Depending on the circumstances, this may include a repair, replacement or refund.

This policy does not limit any rights or remedies available to you under the Australian Consumer Law.

CANCELLATIONS AND ORDER CHANGES

Orders enter production shortly after they are placed. We cannot guarantee that an order can be cancelled or changed once submitted.

If you notice an error, contact us immediately at WJSZERO@outlook.com. We will try to help, but changes or cancellations may not be possible once production has begun.

CONTACT

WJSZERO
ABN: 53 624 894 101
Email: WJSZERO@outlook.com
Toowoomba, Queensland, Australia